For the purpose of these LL-IX General Terms and Conditions, the following terms shall have the following meanings:
These LL-IX General Terms and Conditions shall apply to all offers, agreements or other legal relationships pursuant to which the Internet Exchange LL-IX is providing, or offering to provide, a connection to the LL-IX Infrastructure and/or related services or goods of whatever nature to the Customer, in particular the LL-IX Connection Agreement. Amendments or supplements to the LL-IX Connection Agreement are valid only if agreed in writing, signed by both parties. In the absence of written agreement to the contrary between the parties, LL-IX rejects the applicability of all general conditions other than its own.
3.1 Internet Exchange LL-IX will make and keep the Connection available to Customer, and Customer agrees to pay the price therefore, under the terms of the LL-IX Connection Agreement. The obligations and responsibilities of the Internet Exchange LL-IX with regard to the Connection will not apply beyond the Service Demarcation point or patch at the Co-location as referred to in article 7.4 below.
3.2 Customer is responsible for arranging cross-connects between its equipment or that of a used third party transport network and the designated LL-IX Infrastructure termination point (patch panel) in the co-location of choice. This responsibility may be carried out by a designated third party assigned by the Customer.
3.3 Peering arrangements are not covered by these LL-IX General Terms and Conditions or the LL-IX Connection Agreement. The Customer is responsible for the negotiation, conclusion and implementation of peering arrangements with other users of the LL-IX Infrastructure.
4.1 Customer will appoint a Contractual Contact Person (CCP), a Customer authorized signatory.
4.2 Customer will appoint a Technical Contact Person (TCP) who will function as contact person with respect to all technical matters relating to the Connection.
4.3 Customer will appoint a Network Operations Contact (NOC) with respect to operational and emergency matters relating to the Connection. Customer warrants that the NOC can be reached 24 hours per day, 7 days per week through one point of contact.
4.4 Customer will appoint an Administrative Contact Person (ACP) who will function as contact person with respect to all administrative and financial matters relating to the Connection.
4.5 Customer is obliged to keep the contact information under article 4 up to date.
5.1 Customer agrees to pay the price for the Connection or other services rendered as specified in the LL-IX Connection Agreement (including additional future order-forms) or as otherwise agreed with the Internet Exchange LL-IX.
5.2 The price shall be periodically invoiced to Customer and shall be due as of the Production Date, with a maximum of 30 days after Assignment Date or as otherwise agreed in writing between Customer and the Internet Exchange LL-IX.
5.3 Invoices shall be sent either monthly in arrears, or annually in advance.
5.4 Payment must be made within 30 days of the invoice date or as otherwise agreed in writing between Customer and the Internet Exchange LL-IX.
5.5 Internet Exchange LL-IX reserves the right to periodically re-assess and re-establish the price of the Connection. Upward price changes shall be made public at least three (3) months prior to a change. Downward price-changes may be applied instantly.
6.1 The LL-IX Connection Agreement shall come into force on the date of its signing by both parties and shall remain in force until its termination in accordance with this article 6.
6.2 The LL-IX Connection Agreement can be terminated at any time by any of the parties by means of a written notice by a registered contact (as set out in article 4.1 or 4.4 above) to the other party. The termination is effective as of the end of the calendar quarter in which the other party received said written notice.
6.3 Each of the parties is at any time entitled to terminate the LL-IX Connection Agreement by means of a written notice to the other party:
6.4 Any termination is effective only for the future and entails no obligation for the parties to return or refund any benefits received until the moment of termination. Upon termination of the LL-IX Connection Agreement Internet Exchange LL-IX will immediately terminate the availability for Customer of the LL-IX IP-address(es) Customer was assigned under the agreement.
7.1 Customer is entitled to use the Connection for its normal business purposes. Customer’s rights under the LL-IX Connection Agreement are non-exclusive. Customer is not entitled to assign and/or sublicense any of its rights under the LL-IX Connection Agreement, or make the Connection available, to any third party unless it has signed a reseller or reseller plus agreement or other type of contract with LL-IX which allows it to do so.
7.2 Internet Exchange LL-IX is not obliged to make or keep the Connection available for Customer if:
7.3 Customer agrees to exchange traffic through the LL-IX Infrastructure only when there is a bilateral agreement to exchange traffic between Customer and the other individual Customers on the LL-IX Infrastructure.
7.4 Internet Exchange LL-IX shall provide all reasonable care, skill and diligence to ensure that the Connection functions in accordance with the operational and functional specifications in the Service Description, available on the website of that Co-location as established and adapted from time-to-time by LL-IX, provided that Customer warrants a 24 hours per day reachability and has appointed a NOC as set forth in article 4.3 above
7.5 Customer is solely responsible that its use of the Connection does not cause or is likely to cause any damage, or is in any other way harmful, to the LL-IX Infrastructure, to Internet Exchange LL-IX or to the normal operation, availability or functionality of the Connection and/or the Co-location or to the traffic exchanged. Specifically, the Customer will adhere to the restrictions relating to Allowed Traffic.
7.6. Customer agrees to implement any reasonable measurements that Internet Exchange LL-IX may propose in order to prevent or repair such damage or harm as described in article 7.5
7.7 Internet Exchange LL-IX is entitled to (a) suspend or (b) discontinue the Connection, in whole or in part, and/or (c) to require that certain conditions be met before continuation thereof, if:
8.1 Parties will not be liable towards one another for compensation of indirect or consequential damage, including lost profits and damage consisting of or resulting from loss of data or information.
8.2 Any liability of Internet Exchange LL-IX towards Customer for compensation of damages resulting from Internet Exchange LL-IX’s performance or non-performance of the LL-IX Connection Agreement is at all times limited to the total amount of fees paid by Customer to Internet Exchange LL-IX under that agreement over the twelve (12) months, preceding the event (or, in case of a series of events: the occurrence of the first events of such a series) that caused such damages.
8.3 Any liability of Customer towards Internet Exchange LL-IX for compensation of material damage to the physical components belonging to the Connection resulting from Customer performance or non-performance of the LL-IX Connection Agreement, is limited to the total amount of fees paid by Customer to Internet Exchange LL-IX under that agreement over the twelve (12) months, preceding the event (or, in case of a series of events: the occurrence of the first event of such a series) that caused such damages.
8.4 The limitations as set forth in articles 8.2 and 8.3 above do not apply to damage that is caused by gross negligence or by harmful or criminal intent of a party or its senior management.
9.1 Internet Exchange LL-IX shall treat as confidential all information classified as such by Customer of which it has learned by virtue of the performance of activities under the LL-IX Connection Agreement.
9.2 Customer shall treat as confidential all information classified as such by Internet Exchange LL-IX of which it has learned by virtue of the performance of activities under the LL-IX Connection Agreement.
9.3 Parties undertake to include in contracts with third parties the obligation to take such measures to maintain confidentiality with respect to confidential information in the above-mentioned sense of the other party.
9.4 Internet Exchange LL-IX will comply with applicable data protection legislation when it comes to the processing of personal data as provided by Customer.
9.5 By agreeing with these LL-IX General Terms and Conditions, Customer confirms that details with regard to contact persons appointed following article 4 are correct and up to date, and that these contact persons are aware that their personal data are shared with and processed by Internet Exchange LL-IX in order to perform the LL-IX Connection Agreement. Customer indemnifies LL-IX for any consequences if that is not the case. Customer also explicitly consents to personal data relating to Customer’s employees being recorded in the LL-IX customer portal, which system is necessary to manage the Connection Agreement between the Customer and Internet Exchange LL-IX.
10.1 All contracts between Internet Exchange LL-IX and Customer, including the Connection Agreement, shall be governed by the laws of Romania. Any dispute with regard thereto will be brought exclusively before the competent court of law of Bucharest, Romania
10.2 The LL-IX Connection Agreement contains all the terms which the parties have agreed in relation to the subject matter thereof and supersedes any prior written or oral agreements, representations or understandings between the parties relating to such subject matter.
10.3 The English text of the LL-IX Connection Agreement and of these LL-IX General Terms and Conditions is the only valid and legally binding text thereof. Any translation of such documents, whether or not made or provided by the Internet Exchange LL-IX, is solely for the convenience of Customer.
Internet Exchange LL-IX is authorized to make modifications and/or additions to these LL-IX General Terms and Conditions. The amended conditions will come into effect on the stipulated commencement date. If no commencement date has been communicated, the amendments will come into effect in relation to the contracting party as soon as the contracting party is notified of the amended conditions. Such notification may be done by posting the amended conditions on the website of LL-IX.